📝 For Organizations: This is a template. You can copy this text to create your own Easy-Read Citizens Charter. Replace the [bracketed text] with your details.
Citizens Charter
Our Promise to You
🏛️ Who we are
We are [Name of Your Organization].
We work for the public.
We want everyone to use our services.
🤝 Our Promise
We promise to share information clearly.
We will ensure accessibility for persons with Intellectual and Developmental Disabilities (IDD).
We want you to understand and engage with us.
⚖️ We follow the Law
We follow the Rights of Persons with Disabilities Act 2016 (RPD ACT).
Section 42 says you have a right to accessible information.
We respect your rights.
🗣️ If you do not understand
Sometimes our documents might be hard to read.
If you do not understand something, please tell us.
You can say:
"Please explain this to me in simple words."
We will not be angry. We will help you.
📞 Contact Us
If you have a problem, you can talk to our Information Officer.
Name: [Insert Name Here]
Phone: [Insert Phone Number]
Email: [Insert Email Address]